Frequently Asked Questions (FAQ)
The City Attorney’s Office cannot give you legal advice. But if you have experienced a loss caused by an obstruction in a city sewer main (e.g., sewer backup), or caused by a break in a city water main, you may submit to the City an Application for No-fault Utility Assistance. This is not a claim against the City, but an application for assistance from the City. The assistance program is set forth in Tooele City Code Chapter 8-14. The Application for assistance is located on the Forms tab of the City Attorney webpage. Follow the instructions on the Application carefully, and provide as much detailed information as possible, including photographs and receipts. The City will determine your eligibility for City assistance, and your completed Application will be forwarded to the Utah Local Governments Trust for evaluation and possible payment. The maximum assistance payment available is $15,000 per incident. In the event of a sewer main obstruction or water main break, the City frequently calls a private mitigation company to extract water from a home or business and to clean floors, walls, and other items. The Utah Local Governments Trust will pay the mitigation company cost, up to $15,000. The Trust will inform you of your eligibility for assistance beyond the mitigation company services. Assistance payments, if any, will be paid to you by the Trust. Mitigation company costs will be paid before any payment is made to you; both are paid out of the maximum $15,000 available. By way of example, if the Trust pays $10,000 to a mitigation company for mitigation services performed at your home or business, the maximum remaining assistance available to you for other damages will be $5,000.
Follow the instructions carefully, and provide as much detailed information as possible including photos and receipts. Most frequently, we will forward your claim to the City’s insurance company for investigation and a determination of fault. Generally, the City is not at fault unless the City was negligent. The City’s insurance company adjuster will contact you about your claim. Tooele City will not pay a claim unless it is determined that the City was negligent.
Yes. Streets and water lines are examples of public improvements, along with sewer lines, street lights, curb and gutter, street signs, park strip trees, and other items. Before a developer can record a subdivision plat, all public improvements must be either constructed or bonded for, or some combination of both equaling 100%. A developer may construct most public improvements without bonding. The City, however, requires a bond for all connections to existing City utility infrastructure and for all work in existing City rights-of-way. The City accepts three types of bonds: cash, letter of credit, and bank-guaranteed escrow. The bond agreement forms for each of these bonds are located on the Forms tab of the City Attorney webpage. The City does not accept surety or property bonds or unguaranteed escrow accounts for public improvements.